The role

Your days will be dynamic, filled with new business generation, property visits, client meetings, and plenty of research to stay ahead of market trends. You’ll spend time crafting creative and compelling property listings and capturing on-brand marketing material for ads and socials, that attract the right audience.

Within your role, you’ll support the Lettings Manager in delivering exceptional service to our existing landlords, by re-marketing their properties and finding good quality tenants, this will require you to conduct occasional viewings to showcase properties in their best light.

It’s not just about the properties; it’s about the people. Building and maintaining long-term relationships with Landlords is at the heart of this role, offering them your expertise and guidance through the lettings process, and ensuring they receive a top-notch service that makes them want to come back to us time and time again.

Communication is key, as you’ll be the bridge between landlords and the lettings team, ensuring everyone is on the same page and that all parties have the info they need across the lettings journey.

You’re not just valuing properties; you’re creating opportunities for people to find their next home and for landlords to make the most of their investments. It’s a role that requires a mix of sales and market savvy, people skills, and a genuine passion for the property world. Our service-led culture is pivotal to the success of the business and it will be your mission to ensure that the team are delivering an honest, informed, and professional service.

Key Skills

• Excellent customer service.
• Outstanding sales and negotiation skills.
• Well organised and highly driven.
• Strong IT proficiency.
• High-level written and verbal communication.
• Proven influencing and strong relationship and rapport-building ability.
• Empathetic and emotionally intelligent.
• Able to demonstrate resilience, adaptability and accountability and achieve weekly and monthly targets.
• Strategic, proactive, and problem-solving mindset.
• A professional, friendly and approachable attitude.
• Able to demonstrate flexibility and reliability.
• A full driving licence is a must, as well as your own transport.
• Minimum of 3 years’ experience in residential lettings.
• Minimum of 1 years’ experience in a valuation role.
• In-depth knowledge of the Bristol residential lettings market.
• Good understanding of sector wide trends and legislative changes.